Compliance Q&A Co-Pilot for a Pharmaceutical Firm
Gen AI CM built a secure internal Q&A assistant for clinical operations and regulatory compliance teams. The tool provided conversational access to SOPs, pharmacovigilance data, and submission protocols.
Technology / Tools / Frameworks Used:
- LangChain RAG with metadata-based access filters
- Deployed on GCP VPC with Weaviate for vector DB
- Microsoft Teams bot with fine-grained role access
- Guardrails with confidence scoring and fallback alerts
- Integrated with internal documentation stack over REST APIs
Client Value Delivered:
- Resolved 50K+ queries/month internally
- Reduced compliance-related mail trails by 80%
- Improved accuracy of regulatory filings and audit readiness
- Enhanced knowledge access across trial, lab, and QA divisions
