Intelligent Document Processing Platform for a Tier-1 Bank

Gen AI CM implemented a large-scale Intelligent Document Processing solution for a Tier-1 bank, designed to automate the review of high-volume loan documents. The solution was embedded across legal, credit, and compliance functions, enabling real-time extraction, clause comparison, and approval routing.

Technology / Tools / Frameworks Used:

  • Vertex AI PaLM fine-tuned on internal legal corpora
  • Azure Form Recognizer, Tesseract OCR, LangChain RAG pipeline
  • Deployed on Red Hat OpenShift with S3-based document storage
  • Role-based access using Okta SSO and OpenID Connect
  • Logging and auditability via ELK stack and metadata tagging

Client Value Delivered:

  • Reduced legal review turnaround by 78%
  • Scaled loan processing throughput 6x
  • Released 70+ FTE hours/week across document teams
  • Enabled real-time clause redlining with full traceability for audits
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